A computer on a network that works as your virtual post office
A mail server usually consists of a storage area where e-mails are stored
This computer handles mail received or to be sent from clients and transfers them to or from other mail servers
Email Client
An application that enables you to send, receive and organize e-mail
It's called a client because e-mail systems are based on a client-server architecture
To read or send e-mail you must connect to a mail server
POP protocol (Post Office Protocol) is used to retrieve e-mails
SMTP (Simple Mail Transmission Protocol) is used to send e-mails
Email Etiquette
Sending / Receiving
Create single subject messages whenever possible
Watch the send button. Assume that any message you send is permanent
Think about the level of formality you put in a message
Identify yourself clearly
Keep the list of recipients and Cc:'s to a minimum
Electronic mail is about communication with other people. Read through your message again before sending it. Ask yourself what your reaction might be if you received your own message
If you receive a message intended for another person, don't just ignore it; forward it with a short explanation
Good Email Etiquette
Do try to think about the message content before you send it out
Do make sure that the content is relevant to the recipients. Nobody likes to receive junk email
Do include a brief signature on your email messages to help the recipient understand who it is from, especially if you are dealing with someone you do not know very well
Do be careful when replying to mailing list messages, or to messages sent to many recipients. Are you sure you want to reply to the whole list?
Do remember to tell people the format of any attachments you send if they're anything other than basic Microsoft Office file types
Bad Email Etiquette
Don't give your User ID or password to another person
Don't reply to an email message when angry, as you may regret it later. Once the message has been sent, you will not be able to recover it
Don't type in CAPITALS as this is considered to be SHOUTING. This is one of the rudest things you can do
Don't send chain letters or "make money fast" messages. There are several hoaxes about to do with viruses
Don't abuse of e-mail technology by engaging in harassment of a sexual, racial or other nature that violates civil rights laws
Assignment 5
Send an e-mail with the following information:
To: [email protected]
Subject: your name, surname and class - assignment 5
Main Text: From the email etiquette lists copy 5 points that you consider the most important when using an email system.
