Lesson 5

Email Server and Email Client

Email Server

  • A computer on a network that works as your virtual post office
  • A mail server usually consists of a storage area where e-mails are stored
  • This computer handles mail received or to be sent from clients and transfers them to or from other mail servers

Email Client

  • An application that enables you to send, receive and organize e-mail
  • It's called a client because e-mail systems are based on a client-server architecture
  • To read or send e-mail you must connect to a mail server
  • POP protocol (Post Office Protocol) is used to retrieve e-mails
  • SMTP (Simple Mail Transmission Protocol) is used to send e-mails

Email Etiquette

Sending / Receiving
  • Create single subject messages whenever possible
  • Watch the send button. Assume that any message you send is permanent
  • Think about the level of formality you put in a message
  • Identify yourself clearly
  • Keep the list of recipients and Cc:'s to a minimum
  • Electronic mail is about communication with other people. Read through your message again before sending it. Ask yourself what your reaction might be if you received your own message
  • If you receive a message intended for another person, don't just ignore it; forward it with a short explanation
Good Email Etiquette
  • Do try to think about the message content before you send it out
  • Do make sure that the content is relevant to the recipients. Nobody likes to receive junk email
  • Do include a brief signature on your email messages to help the recipient understand who it is from, especially if you are dealing with someone you do not know very well
  • Do be careful when replying to mailing list messages, or to messages sent to many recipients. Are you sure you want to reply to the whole list?
  • Do remember to tell people the format of any attachments you send if they're anything other than basic Microsoft Office file types
Bad Email Etiquette
  • Don't give your User ID or password to another person
  • Don't reply to an email message when angry, as you may regret it later. Once the message has been sent, you will not be able to recover it
  • Don't type in CAPITALS as this is considered to be SHOUTING. This is one of the rudest things you can do
  • Don't send chain letters or "make money fast" messages. There are several hoaxes about to do with viruses
  • Don't abuse of e-mail technology by engaging in harassment of a sexual, racial or other nature that violates civil rights laws

Assignment 5

Send an e-mail with the following information:

To:   [email protected]
Subject:   your name, surname and class - assignment 5
Main Text:   From the email etiquette lists copy 5 points that you consider the most important when using an email system.


  • Webopedia Computer Dictionary (on-line): http://www.webopedia.com
  • Yale University Library (on-line): http://www.library.yale.edu/training/netiquette/
  • Dynamoo's Email Etiquette (on-line): http://www.dynamoo.com/technical/etiquette.htm
  • How Email Works: http://mocomi.com/how-does-email-work/